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Terms of Sale
Welcome to Bob Wolf. These Terms of Sale govern the purchase of products on our website. By placing an order, you agree to be bound by these terms.
1. Order Acceptance and Confirmation
- All orders placed through our website are subject to acceptance by Bob Wolf. We reserve the right to refuse or cancel any order at any time, including but not limited to cases of product unavailability or pricing errors.
- Once your order is accepted, we will send you an email confirming your purchase. This confirmation is for informational purposes and does not constitute a binding contract until the order is shipped.
2. Pricing and Availability
- Product prices are listed in euros (€) and are inclusive of VAT unless otherwise specified. Shipping fees are not included in the product price and will be added at checkout.
- Prices and availability of products are subject to change without notice. While we strive to keep our website up-to-date, occasional errors may occur regarding product details, pricing, or availability. We will notify you if there are any significant changes to your order.
3. Payment
- Payment for orders must be made in full at the time of purchase via the payment methods available on our website. These may include credit/debit cards, PayPal, or other payment methods.
- Payment is processed securely, and your payment information is protected according to industry standards.
4. Shipping and Delivery
- Shipping fees are calculated at checkout based on the delivery location. For full details, please refer to our Shipping Policy.
- Estimated delivery times vary depending on your location and selected shipping method. Once your order has been dispatched, you will receive tracking information.
5. Returns and Refunds
- For information on how to return or exchange items, please refer to our Refund Policy.
- If you are dissatisfied with your order, please contact us within 14 days of receiving your purchase for assistance.
6. Taxes and Duties
- Prices displayed on our website include VAT for orders shipped within the European Union. For international orders, any customs duties, taxes, or import fees are the responsibility of the customer.
7. Product Descriptions
- We make every effort to provide accurate and detailed descriptions of our products. However, we do not guarantee that all product descriptions or images are error-free. Variations in color, texture, and material may occur due to differences in monitors or production processes.
8. Intellectual Property
- All content on our website, including but not limited to trademarks, logos, images, text, and product designs, are the property of Bob Wolf and are protected by copyright and intellectual property laws. Unauthorized use of this content is prohibited.
9. Limitation of Liability
- Bob Wolf will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of our products. Our liability is limited to the total amount paid for the product(s) in question.
10. Changes to Terms of Sale
- Bob Wolf reserves the right to update or modify these Terms of Sale at any time. Any changes will be posted on this page and will apply to all future orders.
11. Contact Us
- If you have any questions about our Terms of Sale, please contact us at contact@bob-wolf.com.