Refund Policy

At Bob Wolf, we want you to love your purchase. If you're not completely satisfied, we're here to help.

Eligibility for Refunds

• We accept refunds on items within 14 days of delivery.
• To be eligible, the item must be unused, in the same condition as you received it, and in its original packaging.
• Please note that products must not show any signs of wear, damage, or alterations.
• We cannot accept returns or refunds on products purchased during pre-order, sales or final sale items.

How to Request a Refund

1. Contact us at contact@bob-wolf.com to initiate the return process.
2. Provide your order number and a brief description of the reason for the return.
3. We will guide you through the return process.

Refund Process

• Once your return is received and inspected, we will notify you by email.
• If approved, your refund will be processed to the original payment method within 5-10 business days.
• Please note that shipping costs are non-refundable.

Exchanges

• If you would like a different size or color, please request an exchange within the same 14-day window.
• We will gladly arrange a new shipment once the original item is returned to us.

Thank you for choosing Bob Wolf. We value your satisfaction and are committed to ensuring a seamless experience.